Welcome to our Student Grievance Committee
Aim

The aim of the Student Grievance Policy is to provide a channel that enable student concerns to be addressed quickly, without fear of reprisal pertaining to the source of the concern as practicable. The Student grievance committee is committed to developing and maintaining an effective, timely, fair and equitable grievance handling system which is easily accessible to all complainants.

Objectives

  • To develop an organisational framework to resolve grievances of the students and other stakeholders
  • To enlighten the students on their duties and responsibilities to access benefits
  • To ensure effective solution to the students grievances
  • To investigate the reason of dissatisfaction.
  • To obtain where possible a speedy resolution to the problem